Scenario

Sometimes you will be unable to connect to a camera with the Autovision software.

Solution

Here are possible solutions that can resolve the issue.

1. Is your PC set to a static IP?
2. Is your PC on the subnet as the camera? By default the camera is 192.168.188.2
3. Do you have the most recent version of Autovision? Find the latest version here.
4. If Sysmac or CX-One are installed, have you disabled the Direct Ethernet Utility?
   
   
   Delete

   Warning

   Make sure to re-enable the Direct Ethernet Utility after finishing with the camera.